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Payment Policy

Updated: 26.03.2025

PAYMENT OPTIONS

Payment Methods

At TechXcelence, we highly value your safety and convenience. We offer a variety of payment methods that are easy to use and comply with applicable legislation in the regions we serve.

PayPal

Popular and Secure Payment Platform
PayPal is one of the most popular and secure online payment platforms globally. It allows you to make payments quickly without sharing your financial information with the merchant. Here’s how it works:

  1. Choose PayPal as your payment method at checkout.

  2. Log into your PayPal account or pay with a credit/debit card linked to your PayPal account.

  3. Review your payment details and confirm your purchase.

  4. Your payment will be securely processed through PayPal, and you'll receive a purchase confirmation from us once completed.

Visa

Widely Accepted Credit Card
Visa is one of the most recognized and trusted credit card brands in the world. With Visa, you can make secure payments quickly and easily. Here’s how it works:

  1. Choose Visa as your payment method at checkout.

  2. Enter your Visa card details (card number, expiration date, and CVV).

  3. Your payment will be securely processed through Shopify Payments.

  4. Once confirmed, you'll receive a purchase confirmation from us.

MasterCard

Global Payment Solution
MasterCard is a trusted payment method used worldwide for personal and business transactions. Here’s how to use MasterCard for your purchases:

  1. Select MasterCard as your payment method at checkout.

  2. Enter your MasterCard details (card number, expiration date, and security code).

  3. Your payment is securely processed through Shopify Payments.

  4. Once confirmed, you’ll be redirected to our site for a purchase confirmation.

Maestro

Secure Debit Card for Convenient Payments
Maestro is a popular debit card accepted worldwide, especially in the UK and Europe, linked directly to your bank account for easy and safe online purchases. Here’s how it works:

  1. Choose Maestro as your payment method at checkout.

  2. Enter your Maestro card details securely.

  3. Confirm your payment information and place your order.

  4. Your payment will be securely processed, and a confirmation will be sent to you shortly.

American Express

Flexible and Secure Payments
American Express is a well-known credit card provider offering secure and flexible payment options. You can use your American Express card to shop with us easily and safely. Here’s how it works:

  1. Choose American Express at checkout.

  2. Enter your card details (card number, expiration date, and security code).

  3. Shopify Payments will securely process your payment.

  4. You’ll receive an instant purchase confirmation once your payment is approved.

Google Pay

Quick & Safe Mobile Payments
Google Pay is a fast, easy, and secure way to pay using your Android device or Google account. Here’s how you can use Google Pay:

  1. Choose Google Pay at checkout.

  2. Confirm the payment using your Google account information or fingerprint.

  3. Your payment is processed securely through Shopify Payments.

  4. Once confirmed, you’ll be redirected back to our site with an order confirmation.

Discover

Widely Accepted and Secure Payment Card
Discover is a popular credit card in the United States, known for its strong customer protection and cashback rewards. It offers a secure way to pay for your purchases online without sharing your financial details directly with merchants. Here’s how it works:

  1. Choose Discover as your payment method at checkout.

  2. Enter your Discover card details securely.

  3. Review your payment information and confirm your purchase.

  4. Your payment will be safely processed, and you’ll receive a confirmation once completed.

Diners Club

Trusted Global Payment Card
Diners Club is a globally recognized credit card accepted at many online and physical stores worldwide. It provides a secure payment option for customers who prefer this card network, allowing quick and safe transactions. Here’s how it works:

  1. Select Diners Club as your payment option during checkout.

  2. Provide your Diners Club card details securely.

  3. Verify your payment details and confirm your order.

  4. Your transaction will be processed securely, and you will get a confirmation once the payment is successful.

    Security and Protection

    Your security is our highest priority. All transactions are encrypted to ensure privacy and security. Our website is constantly monitored and updated to comply with the latest security standards and regulatory requirements.

    Customer Service

    If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way. You can reach out to: support@techxcelence.com if you have any questions.

    CONTACT INFORMATION

    Business Name: TechXcelence

    Company Name: FUTUREWAVE SOLUTIONS LIMITED

    Company Number: 77242548

    Business Email: support@techxcelence.com

    Business Phone Number: + 1 917 7958337

    Business Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, 999077, Hong Kong

    Contact Form: Click Here

    Business Hours: Monday to Friday between 9:00 am to 6:00 pm Eastern Time Zone (EST/EDT)

    Response Hours: Our customer service team typically responds within 24 to 48 hours during business days.